FAQ

Is it possible to get a custom product?

Yes, for more information write to: info@trgovina-macica.si or get an announcement at Tavčarjeva 7.

By the way, do not send pictures from the Internet that you want as similar product as possible. If you want a product from a creator who is not in our store, contact him/her. :)

When will my package come?

Catkin is trying to ship the products as soon as possible, but it usually takes 2-7 days. You can still go to the store in person, and have the products right away.

Is everything on the website?

Unfortunately, no. The problem is with stock and product images. If you are interested in a particular thing that is not on the web, contact Facebook , Instagram or info@trgovina-macica.si .

Can I get themed gift packages?

Of course! Send us an email or a private message with topics and wishes.

Are all products in Catkin Slovenian?

The concept of Mačica was initially only for Slovenian creators, and it remains so for the most part.

Is Catkin looking for new crafters?

Currently not.

Does Catkin sell on stands?

Not really. The only exceptions are NMN (Slovenian Comicon) and Makkon. Look for FB and IG for fresh information, but don't expect much.

Are any products vegan?

Yes, all candles and waxes are OWN candles and whatever is made by Casual Goth.

Who fills the shelves?

Currently: Casual Goth (owners of Catkin), products of the Animal Protection Society of Kranj (the whole amount from the sale of products goes to the society), Andreja Trkman, Unique products Luna, OWN Candles, Many Mornings, EricaDesign, Ceramics Melinda, Klekljančki, Janci jewelry and Ančka rada kvačka.